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* Free Shipping
* Shipping Info
Shopping online can be an intimidating process for some or just plain confusing for others. If you have ever purchased anything online from a website that did not have a clear and simple delivery process, then you probably know the frustrations. Here at http://www.zhongpu-ugg.com/ , we appreciate your business and we want you to understand our shipping process prior to placing an order so you can know when to expect your parcel. Below is the exact step for step process anyjerseys.com Staff takes when processing your order.
By viewing and/or purchasing from www.zhongpu-ugg.com you acknowledge and agree to all terms and policies of www.zhongpu-ugg.com
1.All items will only be shipped to the shipping address provided by customer.Please make sure your address is correct.
2.All the packages are shipped out in the next day after you ordered. If your goods are out of stock, We will email you to pick another. Please add zhongpuugg@hotmail.com in your list so you will get emails from us.
3.No refunds. Unless the incorrect size or incorrect model you reveived!
4.If you want to change the goods, please send it back within 7 days and be responsible for the shipping. (Merchandise must be unworn and in the original packing, and accompanied by the original packing slip so we can properly credit your jersey for another one.)
5.We ship all goods usually use EMS service , it is safe and quick ! Need only 3-10days to all over the world ! If you need another express service , pls contact before you pay.If you want choose other shipping mothod pls contact us!
6.May some packages dally over in air port or Customs some days , it is normally . Please wait ! And please Contact us if you dont receive your merchandise after 12 days !
7.May some packages encounter to customs, it is not relations with us . But can contact us to see if can solve it ! We will do our best for you !
* Returned & Changed
We strive to build a long-term relationships with each and every one of our customers.We can only accomplish our mission if you are happy with the products you buy. So,we have created a guarantee that takes all the risk out of shopping! We guarantee to refund your money for any product that is not 100% satisfactory. It is that simple!All goods shipped are insured and free.
A. Exchanges policy
All exchanges must be addressed within 7 days of receiving products. In order to make an exchange, all products must be in original, unworn, dead stock condition, with original packing or you will not qualify for an exchange. Exchanges can only be made if the products were factory defects and/or it was under our mistake.
Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
We will exchange if we sent incorrect products or products are factory defective. A 15% Restocking Fee MAY Be Applied To Exchanges Depending On Each Circumstance; It May Be Waived Depending On The Circumstance Of The Order.
B. Returns Policy
1.We are committed to your complete satisfaction. You must contact us before sending the items back. All items sent back to us must be in their original condition with all tags attached.
2. If returning items for a refund, all returned items are subject to a 15% returning fee, Shipping and handling charges are non-refundable.
We don't cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs, Additionally,we recommend that you add tracking and insurance for your own protection.as we can`t be responsible for lost shipments.
